Front desk intern

Job Responsibilities:
1. Handle daily check-ins, check-outs, reservations, and guest reception;
2. Ensure the proper handling of invoicing and administrative tasks, including reviewing and filing work reports;
3. Handle guest requests, inquiries, and complaints appropriately and in a timely manner. Escalate issues to supervisors as needed.
4. Perform other duties as assigned by management.

Benefits and Salary:
Work Hours: Day Shift 8:00 a.m.–8:00 p.m.,Night Shift: 8:00 PM – 8:00 AM the following day; fixed 17-day work cycle with 13–14 days off per month
Intern Salary: 2,000 RMB/month (free room and board) + 3% commission on room bookings + commission for positive reviews + 20 RMB per night shift;Total monthly pay: 2,800–4,000 RMB; after probation, total monthly pay: 4,000–6,000 RMB, including seniority pay, triple overtime pay on statutory holidays, and bonuses for exceeding revenue targets. Employees receive free parking.